About P&R Insurance Agency
Rooted in East Texas, Committed to You
About P&R Insurance Agency
When it comes to protecting your family, your business, and your future, you deserve more than a faceless policy or a quick online quote. You deserve a local agency that knows your community, understands your needs, and works for you—not the insurance carriers.
P&R Insurance Agency has been a trusted part of East Texas for more than 20 years, proudly serving families and businesses across Palestine, Athens, Tyler, Jacksonville, Canton, and communities throughout the state. Under new leadership since 2021, we continue a legacy built on integrity, education, and personalized service.
A Legacy of Service in East Texas
The agency was originally founded more than two decades ago to serve the insurance needs of Palestine and surrounding areas. In May 2021, P&R Insurance was taken over by a passionate insurance professional whose mission is clear:
Promote small town growth with a servant’s heart.
This mission guides every conversation, every policy review, and every claim we assist with. We’re not here to push products. We’re here to advise, educate, and protect the people and businesses that make East Texas thrive.
Promote small town growth with a servant’s heart.
Insurance is one of the most important, yet often misunderstood, parts of everyday life. It affects people when they buy homes, build businesses, and experience unexpected loss. Unfortunately, many people only discover gaps or issues after a claim occurs. Our agency was built out of a desire to change that. We’re passionate about helping people get what they pay for during claims and understand their coverage upfront, so they can make confident, informed decisions long before they ever need to file.
Advisory First, Sales Second
What makes P&R Insurance different is how we approach every client relationship. We don’t see policies as numbers. We see them as protection plans for real people. Our philosophy is simple:
- Help clients secure better coverage for the same price, or the same coverage for less, wherever possible.
- Focus on education and clarity rather than pressure or upselling.
- Take the time to ensure each policy fits a client’s unique needs.
Whether you’re a homeowner, a business owner, or looking for long-term financial security through life insurance, we act as advisors, not salespeople.
Experienced Professionals You Can Trust
Insurance is only as good as the team behind it. At P&R Insurance Agency, our staff combines deep local knowledge with professional credentials to serve you effectively.
Our team is dedicated to staying current on industry regulations, carrier offerings, and policy changes so that your coverage remains relevant as your life and business evolve.
- Over a decade of hands-on customer service and claims experience
- Active continuing education through top carriers
- In-office notary public services for added convenience
- Fully insured with Errors and Omissions coverage
Serving Small Businesses and Working Families
East Texas is built on small businesses, skilled trades, restaurants, medical professionals, and hardworking families. These are the people we serve every day.
For business owners, we provide coverage options tailored to the realities of your industry, whether you run a busy restaurant in Palestine or manage a growing electrical company in Tyler. We can meet at your place of business to save you valuable time.
For families, we focus on protecting your home, vehicles, and future through smart coverage that fits your lifestyle and your budget. Whether you’re buying your first home or adding a new driver to your policy, we’ll help you navigate your options with confidence.
In-Person Service with Modern Flexibility
We believe in the power of face-to-face relationships. Personal insurance clients are encouraged to visit our Palestine office to meet directly with our team and receive one-on-one guidance. For business owners, we’re happy to travel to your workplace or schedule virtual consultations to make the process simple and convenient.
Looking Toward the Future
We’re committed to growing across East Texas while keeping the personal service our clients expect from a local agency. Our priorities include expanding business insurance offerings, strengthening partnerships with local industries, and building a trusted team that reflects the communities we serve.
Start a Conversation with a Local Advisor
Choosing the right insurance starts with a conversation—not a quote form. Whether you need personal, business, or life insurance, P&R Insurance Agency is here to guide you with honesty, clarity, and local expertise.